System maintenance: Enhancing your experience

Our systems in the UAE will be under maintenance on Saturday, 11 July 2026. During this period, some of our services may be unavailable: From 2:00 am to 4:00 am (UAE time): • Credit and Debit Card transactions • Mashreq Mobile App & Online Banking services • ATMs and Cash & Cheque Deposit Machines • Customer Care and Interactive Voice Response (IVR) services From 2:00 am to 5:00 am (UAE time): • SMS alerts This upgrade is part of our ongoing efforts to enhance our products and systems. Thank you for your patience and we regret any inconvenience caused.