Mashreq’s bill payments service allows you to conveniently pay UAE billers such as utilities, telecom, transport, etc., through Mashreq Mobile App and Online Banking. It offers a quick, secure and hassle-free way to manage and pay all your bills in one place.

You can easily pay your bills through Mashreq Mobile App. Simply log in > Tap Pay> Pay bills > Search for the biller by name and follow the on-screen instructions.

Once your bill payment is successful, you can view the receipt on the confirmation screen. Tap Download to save it or share it via your preferred channel.

If your bill payment fails, any amount debited will be refunded within 5 business days.

Some billers provide a fixed amount for each payment (e.g. postpaid mobile bills, fines and certain government services). If the biller sets a fixed amount, it cannot be edited and the app will display the exact payable amount received from the biller. Whether partial payments are allowed depends on the biller. Some billers permit you to enter a custom amount and pay partial or multiple payments, while others require the full outstanding amount to be paid in a single transaction.

Mashreq does not charge any service fees for bill payments. However, certain billers may apply their own service charges. This will be clearly shown before you confirm your payment on Mashreq Mobile App or Online banking.

Saving a biller: You can save billers directly in Mashreq Mobile App. After completing a successful payment, tap Save Biller on the confirmation screen. You may also add billers by tapping Pay → Manage beneficiaries → Bill payments and following the on‑screen steps. Deleting a biller: To delete a saved biller, log in and tap Pay → Pay bills → Manage beneficiaries → Bill payments. Select the biller you wish to remove and tap Delete Beneficiary