Existing Mashreq customer? You can raise a complaint here.

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Fund transfer

ATM/CCDM related

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Accounts / Credit Cards

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Fees and charges

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If you’re not satisfied with our final resolution

We assure you that our complaint resolution process is fair and robust. In case you have not received the formal final closure or are not satisfied with the final resolution, you may refer your complaint to Sanadak. Website - www.sanadak.gov.ae Call Center - 800SANADAK (800 72 623 25) Email - info@sanadak.gov.ae
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Contact Us

Mashreq NEO Banking
Calling within UAE: 04 424 4444 Calling from Outside UAE: +971 4 424 4444
Mashreq Private Banking
Calling within UAE: 800 PRIVATE (800-7748283) Calling from Outside UAE: +971 4 4244466
Mashreq Gold
Calling within UAE: 800-4-GOLD [800 44653] Calling from Outside UAE: +971 4 424 4653
Corporate & Investment Banking
Calling within UAE: 800-CCSU (800-2278) Calling from Outside UAE: +971 4 4246620 Need help: Click here
Mashreq Business Banking
Calling within UAE: 04 424 4763 Calling from Outside UAE: +971 4 4244763