Existing Mashreq customer? You can raise a complaint here.

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Fund transfer

ATM/CCDM related

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If you’re not satisfied with our final resolution

We assure you that our complaint resolution process is fair and robust. In case you have not received the formal final closure or are not satisfied with the final resolution, you may refer your complaint to Sanadak. Website - www.sanadak.gov.ae Call Center - 800SANADAK (800 72 623 25) Email - info@sanadak.gov.ae
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Contact Us

Mashreq NEO
Within the UAE: 04 424 4444 Outside the UAE: +971 4 424 4444 Available 24/7
Mashreq Private Banking
Within the UAE: 800 PRIVATE (800-7748283) Outside the UAE: +971 4 4244466 Available 24/7
Mashreq Gold
Within the UAE: 800-4-GOLD [800 44653] Outside the UAE: +971 4 424 4653 Available 24/7
Mashreq Corporate & Investment Banking
Within the UAE: 800-CCSU (800-2278) Outside the UAE: +971 4 4246620 Need help: Click here
Mashreq Business Banking
Within the UAE: 04 424 4763 Outside the UAE: +971 4 4244763 Available Monday to Saturday, 8 a.m. to 8 p.m. (UAE time)
Mashreq NEO BIZ
Within the UAE: 04 424 4550 Outside the UAE: +971 4 424 4550 Available Monday to Saturday, 8 a.m. to 8 p.m. (UAE time)