Mohamed Talaat is a seasoned banking professional with over 20 years of experience across various fields, including business, credit risk, and finance. He is responsible for optimizing the overall profitability of retail banking while developing and implementing the retail banking strategy for Egypt over the next three to five years. In his role, Mohamed drives the retail banking business in Egypt, ensuring the achievement of financial and business targets. He oversees sales, distribution, product and marketing functions, and quality management to meet business objectives and fulfill customer needs. Mohamed also leads the implementation of strategic initiatives for the retail unit, including customer agenda, client experience, and infrastructure enhancements. He is responsible for managing the end-to-end retail customer experience and process redesign in collaboration with sales, operations, technology, and credit teams. Additionally, he focuses on establishing value propositions and defining the desired customer experience to enhance profitability and improve service quality within the sector. Mohamed holds a bachelor’s degree from the Faculty of Economics and Political Science at Cairo University.