Stakeholder Engagement

In order to make a powerful impact with significant initiatives towards addressing challenging problems, it is critical for us to understand all of our stakeholders and their expectations.

Our goal is to produce results that benefit all major internal and external stakeholders. We regularly interact, communicate, and consult with our stakeholders to promote an exchange of ideas and viewpoints that support the development of mutually beneficial solutions. That’s not all. We actively participate in CSR initiatives, community development projects, and feasible environmental initiatives using a variety of channels to encourage effective communication and greater engagement with stakeholders.

View the stakeholder report

Materiality Issues

In 2021, we carried out a thorough materiality analysis to identify the sustainability challenges that are more relevant to our bank and our stakeholders.

The Materiality Process Flow

What we discovered

We identified a total of 11 Material Topics as below

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