Pay Protect Lite

Protection You Can Count On

Pay Protect Lite is a unique product that not only pays off credit card dues in the unfortunate event of your accidental death or if you are diagnosed with a critical illness but additionally pays your loved ones an equivalent amount to help meet their financial needs.

Involuntary Loss of Employment

A monthly benefit equivalent to 10% of your outstanding card balance for up to 6 months subject to a maximum of AED 4,000 per month.


Pay-off your outstanding Mashreq Bank credit card account balance up to a maximum of AED 50,000 in the event of your accidental demise.

Simple 3 Step Claim Process

In case you need to file a claim, please follow the steps below or dial 04 424 4444 within 30 days of the event to seek assistance:

Fill the Pay Protect claim form
Attach the required documents
Submit at the nearest Mashreq branch

Disclaimer: Mashreq Bank PSC is acting as a distributor for Pay Protect and shall not be responsible for the insurance company's actions or decisions nor shall Mashreq Bank PSC be liable regarding payment of claims under the policy/Insurance contract issued by Oman Insurance Co. The insurance feature of Smart Assure, Pay Protect, Pay Protect Lite (“Product”) is being provided by Oman Insurance Co. PSC (“OIC”) pursuant to terms and conditions of the insurance policy (“Insurance Policy”) found on this page. It must be noted that the Insurance Policy relating to this Product may be amended by OIC from time to time. The customer understands and acknowledges that any amendment or modification to the Insurance Policy will be updated on this page without further notice to the customer. The customer hereby confirms that it shall be its duty to be informed of the contents of the Insurance Policy (including any amendments thereof) at all times by visiting this page. For all intents and purposes, nothing contained on this page or Mashreqbank’s website and/or the Insurance Policy shall be deemed to create an agency, joint venture, amalgamation, partnership between Mashreqbank psc and OIC. OIC shall be solely responsible for any and all claims by the customer under the Insurance Policy and payout of any claims to the customer shall at all times be subject to the terms of the Insurance Policy provided by OIC, over which Mashreq exercise no control whatsoever.

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