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General Questions

: For Current account / Savings Account there are minimum balance charges. Please refer to the Schedule of Charges.
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: Please refer to the terms & conditions
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: For transaction details please login to Mashreq Online or Mashreq Mobile or you can contact us on +9714-424-4444
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: For account closure you must visit a Mashreq Branch and place your request. Please ensure to carry your valid Emirates I.D. or your valid Passport with residence visa page Also note that there are charges for closing an account with us. Please refer to the charges below:

Type of account Within 6 months

Current / Basic Savings Account AED 105 (inclusive of VAT)

All other types of Accounts Nil

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: Subscription of E-Statements is done through Mashreq Online. Simply Login and click on “More” then “E-Statements” in the “Other Services” section
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: For modification of e-mail you may use any one of the below mentioned channels:
Mashreq Mobile: Login and click on "More" then "View profile & settings" then "Profile details" ATM: Visit any Mashreq ATM with your debit card. Click on “My profile” and update your contact details Branch: Visit any Mashreq Branch and place your request. Please ensure to carry your valid Emirates ID or your valid passport with residence visa page
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: Yes. Thanks to the convenience of Debit Cards, Online Banking, Bill Payments, Automatic Transfers, everyday banking activities can be performed on your own time and convenience.
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: Yes, with Online Banking, you have access to your account information and transactions at any time it is convenient for you.
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