One significant challenge I faced was during the unprecedented times of the pandemic, where the impact not only affected my family, like so many others, but my professional life as well. I experienced the effects of digitalisation firsthand, as the need to downsize branches prompted a shift in my career trajectory. I was now required to move into the Emirati segment, and my career had taken an unexpected turn and in the most uncertain times. Overcoming this challenge demanded staying informed, embracing continuous learning, making decisions carefully, and drawing upon my experience to craft innovative solutions. Above all, my father's enduring words, "never give up," echoed as a mantra, empowering me to emerge from this challenge stronger than I was ever before.