Mashreq NEO

Mastercard Debit Card

Your card

Simple. Smart. Secure.

Enjoy secure, hassle-free spending at home or wherever you are with a debit card designed to suit your lifestyle.

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Benefits

Everything you need, wherever you are

Global reach

Accepted everywhere you go

Spend in-store, shop online, and withdraw from ATMs, across Pakistan and worldwide.

Seamless usage

Spend your way

Whether in-store, online, or at ATMs, your card gives you complete control over how and where you access your funds.

Protected payments

Safety meets simplicity

Secure access to your money,
at home and abroad.

Banking you can trust

Transparency

Schedule of charges

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Key facts statement

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General questions

Frequently asked questions

You can activate your Mashreq NEO Debit Card via the Mashreq Mobile App or through the Mashreq Help Center.

Activate via Mashreq Mobile App
Login to Mashreq Mobile App > Account > Card control > Activate card > Enter expiry date > Create PIN > Enter OTP
Activate via Mashreq Help Center
Dial 021-111-000-636 from your registered mobile number associated with your Mashreq Account.

Note: Please activate your card one received.

Login to Mashreq Mobile App > Account > Card control > Reset PIN

Here are your limits:

ATM cash international - PKR 100,000
ATM cash local - PKR 300,000
E-commerce local - PKR 500,000
E-commerce international - PKR 1,000,000
POS local - PKR 500,000
POS international - PKR 100,000

You can also adjust your limits by: Logging into Mashreq Mobile App > More > Manage limits > Cards

You can change your registered mobile number against debit card via profile details section in the Mashreq Mobile App.

Yes, you can use your Mastercard Debit Card can be used internationally & locally on POS terminals, ATM and e-commerce websites.

In case your debit card is lost or stolen, you should immediately block the card via the Mashreq Mobile App.
Login to Mashreq Mobile App > Account > Card control > Block &replace > Lost card.
Alternatively, you can also report the card as lost or stolen via our in-app chat support or call our helpline 021-111-000-636.

Seemless banking