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Know Your Rights

In the event that you are not satisfied with the final resolution provided by the bank or have not received a resolution within 30 calendar days, then you have the right to escalate your complaint to Sanadak through any of the following channels: Website - www.sanadak.gov.ae Call Center - 800SANADAK (800 72 623 25) Email - info@sanadak.gov.ae
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Mashreq NEO Banking
Calling within UAE: 04 424 4444 Calling from Outside UAE: +971 4 424 4444
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