Critical Illness Insurance

in times of need

9 critical illnesses


Covers medical

beyond employee insurance

Lump-sum payment

for critical illness

Protecting you and your family when you most need it

Your plan offers medical assistance and expenses through a lump sum of up to AED 200,000 on diagnosis of any of the 9 critical illnesses. It even comes with a worldwide cover.

An insurance that covers 9 critical illnesses

You are covered for major cancers, benign brain tumour, stroke, first heart attack, heart valve surgery, coma, multiple sclerosis, primary pulmonary hypertension, serious coronary artery disease.You will receive a lump sum of up to AED 200,000 if you are diagnosed.
A lump-sum benefit to help
A lump-sum cash benefit offers help with medical expenses. Critical illness can strike at any time and being prepared for when you really need money makes a big difference.
Cover that goes further
You might have health insurance with your employee. But will fully support you in times of need? Your plan will allow you to pay the expense of medical bills and charges which are not covered by your employer provided health insurance
A reassuring second opinion
Take a second medical opinion for the best treatment plan from MetLife’s team of experts.
Access to the world's finest medical facilities in the UAE and worldwide
Global medical access
Money back guarantee
A 30 day satisfaction guarantee - full refund applicable, no questions asked.
Easy payment
Enjoy an easy free claim process, all with the backing of Metlife's claim system.

Disclaimer: Conditions Apply. The Insurance policy(s) are offered by renowned International and regional Insurance companies, All product features, benefits, returns are offered by the Insurance company and not by Mashreqbank psc. Mashreqbank psc shall not be responsible for Insurance providers actions or decisions nor shall Mashreqbank psc be liable regarding payment of claims or services under the policy/insurance contract.

Still got questions?

The Critical Illness Plan is a product which pays a lump sum benefit payout upon diagnosis of the following Critical Illnesses:
  1. Cancer
  2. Brain Tumour
  3. Stroke
  4. First Heart Attack
  5. Coronary Artery Bypass Surgery
  6. Heart Valve Surgery
  7. Primary Pulmonary Hypertension
  8. Coma
  9. Multiple Sclerosis

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The plan is available for customers who are between the ages of 18 to 59 years, who hold a valid UAE residence visa and have a Mashreq Bank relationship.

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A spouse means the Insured Person’s legally married husband or wife between the ages of eighteen (18) and fifty-nine (59) years and is named in the Certificate of Insurance.

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You can continue the policy till you attain the age of 75 years.

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Critical Illness provides 24 hrs worldwide cover except in sanctioned countries. Below is the current sanctioned countries list: (Subject to changes*)
  • Iran
  • North Korea
  • Cuba
  • Syria
  • Crimea region

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Please note that MetLife will NOT provide COVERAGE AND/OR PAYMENT under the Policy and/or any Supplementary Contract if the policyholder, insured, or person entitled to receive such payment is residing in any sanctioned country or claiming the payment for any services received in any sanctioned country.

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A grace period of thirty (30) calendar days will be granted for the payment of each premium falling due, during which time the policy shall be continued in force, however the policy will terminate if the premium is not paid within the grace period.

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Some of the exclusions under the policy are:
  • Any Critical Illness caused by or arising from or is a Pre-existing condition
  • Critical illness diagnosed within the 120 days after enrollment.
  • Critical Illness Diagnosis for which the claim is made is not the first Diagnosis of that Critical Illness and was diagnosed earlier as well.
  • Critical Illness is diagnosed after death.
  • Critical Illness is diagnosed in the presence of AIDS or HIV.
For detailed information about exclusions you may go through the policy Terms & Conditions.

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No, The premium of the policy does not increase with age.

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You can cancel the policy at any time. The cancellation request can be placed by calling +9714 415 4777 or by sending an email to and there will be no requirement to fill any form for policy cancellation.

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