Our Cookie Policy

Mashreq Cookie Policy (“Policy”) explains how cookies are used on this website and other related websites that link to this page and are made available by Mashreqbank and its worldwide affiliates and subsidiaries (collectively, “Mashreq,” “we,” or “us”). Refer to our privacy notice to read more about our privacy practices. This policy may be amended or updated from time to time to reflect changes in our cookie practices or if there are any changes in the applicable privacy laws to Mashreqbank and its worldwide affiliates and subsidiaries. We encourage you to read this policy carefully and regularly check this page to review any changes we may make. By using this site, you agree to Mashreq’s use of cookies on your browsing device in accordance with the terms of this policy. If you do not wish to accept some cookie categories, please update your cookie preferences in the ‘Cookies preferences provided in the banner.

Cookies-What are they

Cookies are small text files that a website downloads onto your computer or other internet-enabled devices (such as mobile phones and tablets) when you visit a website. The cookie will help the website recognize your device the next time you visit. Most cookies will collect general information such as your general location of browsing or how you arrive at and use our websites.

Cookies-How we use them

Cookies can be used for a variety of purposes including remembering your preferences, helping the website work properly, measuring your sessions, analyzing the usage of the website, and also optimizing your user experience. Cookies also are used for letting you navigate between pages efficiently to improve the overall user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests. In addition, cookies can help us to analyze the use of our websites and they can also facilitate/track the interaction on our websites and online content with social media (e.g. links to social media sites, like buttons, etc.)

Cookies- What are our first-party cookies

At Mashreq, first-party cookies are those that originate from the same domain as the website you’re currently visiting (in this case, e.g., www.mashreqbank.com; www.mashreqneo.com, www.mashreqneobiz.com ). Similarly, other related websites that link to this page will have their own first-party cookies.

Cookies- Do we have any cookies from third-party companies?

Some cookies, web beacons, and other tracking and storage technologies that we use are from third party companies (third-party cookies) such as Facebook, Twitter, YouTube, Instagram, and Linkedin Analytics to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads. These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on, and how long you are on our sites. This code is only active while you are on our website. For more information on how these companies collect and use the information on our behalf, please refer to their privacy/cookie policies.

Cookies- What categories of cookies does Mashreq use?

The cookies used on Mashreq sites have been categorized as per the table below. However, it is important to note that not all cookies may be used in all jurisdictions or websites. A list of the categories of cookies used on this website is set out below:
Cookies for a secure and seamless website experience (Mandatory)These cookies can’t be disabled. We need these cookies to ensure: secure login, ease of data entry on online form and detect any fraud or crime.
Cookies that help us customise the website for youThese cookies store information about website interactions, such as clicks and determine the most and least popular pages. They help us in creating tailormade content just for you. All information collected through these cookies is aggregated and anonymous. If disabled, we will not be able to optimise and improve our website for you.
Cookies that help personalise offers based on your interestThese cookies are set on our site by our advertising partners to show personalised products and services relevant to your interest on other sites. They help in understanding your interest by considering which pages and links you visited on our website. No personal information is captured via these cookies. If disabled, you will continue to see generic ads and offers, which may not be based on your interests.
Cookies that provide better functionality and performanceThese cookies could be set by us or our partners that offer services available on our website. They are captured to enable smooth function of these services. If disabled, some of the services may not function properly.

Cookies-Controlling your cookie choices

If you want to restrict or block the cookies on our site, you can do this at any time by clearing your cache of your browser. A tool will record when you have consented to our use of cookies and will ask for consent again periodically to ensure users stay up to date with changes to our cookie and privacy policies. Essential cookies cannot be disabled. The tool specifically controls the cookies set by using our website and it cannot be used to block cookies on third-party websites linked to our website

Cookies: How can you block cookies?

You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our websites will not function properly. If you would prefer not to accept cookies, you can either: • Change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or • Set your browser to automatically not accept any cookies.