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Complaint management

Customer care

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Cash withdrawal

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Find partner bank ATMs across Pakistan

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Your feedback matters

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Complaint

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FAQs

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Account Opening

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Bill Payments

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Digital Banking

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Debit card

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Most asked questions

What is the eligibility criteria for opening a digital account through Mashreq Mobile App?

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What type of account can I open through the Mashreq Mobile App?

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Does Mashreq offer Islamic banking?

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Are there any limits applicable to a digital account?

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Bank with ease

How to videos

Your guide to smarter, simpler digital banking.

How to open your Mashreq bank account

How to update your mobile number

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Connect with us via the following channels

Mashreq Virtual Assistant

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Mashreq NEO

Within Pakistan 021-111-000-636
Outside Pakistan +9221-111-000-636

Stay alert & protect yourself

Security & fraud prevention

Whistle blowing

Mashreq Pakistan is unwavering in its commitment to the highest ethical and business standards.

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Fraud awareness

At Mashreq, we take the security of your accounts very seriously.

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Everything you need to stay informed

Useful links

Declaration of Commencement of Business of Deposit Protection Corporation – 2018

English

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Code of Conduct

English

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Know your rights and responsibilities as a Bank’s consumer

English

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Urdu

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Protect your payment card

English

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Money Laundering & Terrorism Financing

English

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Urdu

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Notification for Enhancement of Guarantee Amount (Protected Deposit) - 2024

English

Download

Mashreq

About us

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Transparency

Mashreq Pakistan is regulated by the State Bank of Pakistan