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Complaint management

Customer care

We are here for you

أعرف المزيد

Cash withdrawal

Find ATMs

Find partner bank ATMs across Pakistan

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Your feedback matters

We listen to you

Complaint

Reach out to us

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Need more help?

Contact us

Connect with us via the following channels

Mashreq NEO

Within Pakistan 021-111-000-636
Outside Pakistan +9221-111-000-636

Stay alert & protect yourself

Security & fraud prevention

Whistle blowing

Mashreq Pakistan is unwavering in its commitment to the highest ethical and business standards.

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Fraud awareness

At Mashreq, we take the security of your accounts very seriously.

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Everything you need to stay informed

Useful links

Declaration of Commencement of Business of Deposit Protection Corporation – 2018

Code of Conduct

Know your rights and responsibilities as a Bank’s consumer

Protect your payment card

Money Laundering & Terrorism Financing

Notification for Enhancement of Guarantee Amount (Protected Deposit) - 2024